{"id":744,"date":"2022-03-12T07:03:31","date_gmt":"2022-03-12T07:03:31","guid":{"rendered":"https:\/\/dinamiktours.eus\/?page_id=744"},"modified":"2024-05-09T18:20:35","modified_gmt":"2024-05-09T18:20:35","slug":"tours-tos","status":"publish","type":"page","link":"https:\/\/dinamiktours.eus\/fr\/tours-tos\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales des visites"},"content":{"rendered":"<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-cf247fd stk-block-background stk--has-background-overlay\" data-block-id=\"cf247fd\"><style>.stk-cf247fd{background-color:var(--theme-palette-color-4,#000000) !important;background-image:url(https:\/\/dinamiktours.eus\/wp-content\/uploads\/2020\/04\/yannick-pulver-410551.jpg) !important;background-position:top center !important;padding-top:310px !important;padding-right:35px !important;padding-bottom:180px !important;padding-left:35px !important;margin-bottom:0px !important}.stk-cf247fd:before{background-color:var(--theme-palette-color-4,#000000) !important;opacity:0 !important}@media screen and (max-width:999px){.stk-cf247fd{padding-top:210px !important;padding-bottom:140px !important}}<\/style><div class=\"stk-row stk-inner-blocks has-text-align-center stk-block-content stk-content-align stk-cf247fd-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-1d93b9f\" data-v=\"4\" data-block-id=\"1d93b9f\"><style>.stk-1d93b9f-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-1d93b9f-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-1d93b9f-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-436ce8b\" id=\"tours-terms-amp-conditions\" data-block-id=\"436ce8b\"><style>.stk-436ce8b{margin-bottom:20px !important}.stk-436ce8b .stk-block-heading__text{font-size:70px !important;color:var(--theme-palette-color-8,#ffffff) !important;line-height:1em !important;font-weight:800 !important}@media screen and (max-width:999px){.stk-436ce8b .stk-block-heading__text{font-size:50px !important}}<\/style><h2 class=\"stk-block-heading__text has-text-color has-palette-color-8-color\">Conditions g\u00e9n\u00e9rales des visites<\/h2><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-ad51fb0\" data-block-id=\"ad51fb0\"><style>.stk-ad51fb0{max-width:55% !important;margin-right:auto !important;margin-left:auto !important}.stk-ad51fb0 .stk-block-text__text{color:var(--theme-palette-color-8,#ffffff) !important}@media screen and (max-width:999px){.stk-ad51fb0{max-width:100% !important}}<\/style><p class=\"stk-block-text__text has-text-color has-palette-color-8-color\">Directives l\u00e9gales pour des aventures inoubliables avec M&#039;Angel Manovell<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Conditions g\u00e9n\u00e9rales des visites<\/h2>\n\n\n\n<p><strong>1. Introduction:<\/strong> Les pr\u00e9sentes conditions g\u00e9n\u00e9rales r\u00e9gissent la fourniture de visites guid\u00e9es priv\u00e9es par Maria Angel Manovel Ib\u00e1\u00f1ez, num\u00e9ro de TVA 10059139C, bas\u00e9e rue Burgos 1, 1er \u00e9tage gauche, Bilbao, Espagne, et ses collaborateurs enregistr\u00e9s.<\/p>\n\n\n\n<p><strong>2. R\u00e9servation et r\u00e9servations :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>un. Pour r\u00e9server une visite priv\u00e9e, les clients doivent contacter M&#039;Angel Manovell par t\u00e9l\u00e9phone au +34 622 689 740 ou par e-mail \u00e0 bookings@dinamiktours.eus pour v\u00e9rifier la disponibilit\u00e9 et prendre des dispositions.<\/li>\n\n\n\n<li>b. Les r\u00e9servations sont soumises \u00e0 disponibilit\u00e9 et confirmation par M&#039;Angell Manovell.<\/li>\n\n\n\n<li>c. Un d\u00e9p\u00f4t ou le paiement int\u00e9gral peut \u00eatre exig\u00e9 pour garantir la r\u00e9servation, les d\u00e9tails du paiement \u00e9tant fournis lors de la confirmation de la r\u00e9servation.<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Visites guid\u00e9es priv\u00e9es :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>un. M&#039;Angel Manovell ou des collaborateurs enregistr\u00e9s effectueront des visites priv\u00e9es comme convenu avec le client.<\/li>\n\n\n\n<li>b. Les visites peuvent inclure des services suppl\u00e9mentaires tels que la location de v\u00e9los, la location de transferts ou des billets de mus\u00e9e, qui doivent \u00eatre demand\u00e9s et confirm\u00e9s \u00e0 l&#039;avance.<\/li>\n\n\n\n<li>c. Toute modification de l&#039;itin\u00e9raire de la visite ou des services suppl\u00e9mentaires doit \u00eatre convenue par \u00e9crit par les deux parties et peut entra\u00eener des frais suppl\u00e9mentaires.<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Paiement\u00a0:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>un. Le paiement des visites priv\u00e9es et de tout service suppl\u00e9mentaire doit \u00eatre effectu\u00e9 en totalit\u00e9 avant la date de la visite, sauf accord contraire.<\/li>\n\n\n\n<li>b. Le paiement peut \u00eatre effectu\u00e9 par virement bancaire ou par d&#039;autres m\u00e9thodes convenues par les deux parties.<\/li>\n<\/ul>\n\n\n\n<p><strong>5. Annulation et remboursements\u00a0:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>un. Les annulations effectu\u00e9es par le client doivent \u00eatre communiqu\u00e9es \u00e0 M&#039;Angel Manovell par \u00e9crit.<\/li>\n\n\n\n<li>b. Les annulations effectu\u00e9es dans les 2 jours pr\u00e9c\u00e9dant la date pr\u00e9vue de la visite peuvent entra\u00eener la confiscation de l&#039;acompte ou du paiement int\u00e9gral, comme d\u00e9termin\u00e9 par M&#039;Angel Manovell.<\/li>\n\n\n\n<li>c. En cas d&#039;annulation par M&#039;Angel Manovell en raison de circonstances impr\u00e9vues, les clients se verront proposer une autre date de visite ou un remboursement complet.<\/li>\n<\/ul>\n\n\n\n<p><strong>6. Responsabilit\u00e9 :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>un. M&#039;Angel Manovell et les collaborateurs enregistr\u00e9s prendront toutes les pr\u00e9cautions raisonnables pour assurer la s\u00e9curit\u00e9 et le bien-\u00eatre des clients pendant la visite.<\/li>\n\n\n\n<li>b. Les clients participent aux visites \u00e0 leurs propres risques et sont responsables de leur propre couverture d&#039;assurance.<\/li>\n\n\n\n<li>c. M&#039;Angel Manovell et les collaborateurs enregistr\u00e9s ne seront pas responsables de toute perte, blessure ou dommage subi pendant la tourn\u00e9e, sauf dans les cas o\u00f9 une n\u00e9gligence peut \u00eatre prouv\u00e9e.<\/li>\n<\/ul>\n\n\n\n<p><strong>7. Loi applicable et juridiction\u00a0:<\/strong> Ces termes et conditions sont r\u00e9gis par les lois espagnoles. Tout litige d\u00e9coulant du pr\u00e9sent accord sera soumis \u00e0 la comp\u00e9tence exclusive des tribunaux de Bilbao, en Espagne.<\/p>\n\n\n\n<p><strong>8. Acceptation des conditions\u00a0:<\/strong> En r\u00e9servant une visite priv\u00e9e avec M&#039;Angel Manovell, les clients reconnaissent avoir lu, compris et accept\u00e9 les pr\u00e9sentes conditions g\u00e9n\u00e9rales.<\/p>\n\n\n\n<p><strong>9. Coordonn\u00e9es\u00a0:<\/strong> Pour toute demande de renseignements ou d&#039;assistance, veuillez contacter M&#039;Angel Manovell au num\u00e9ro de t\u00e9l\u00e9phone ou \u00e0 l&#039;adresse e-mail fourni.<\/p>\n\n\n\n<p><strong>10. Date d&#039;entr\u00e9e en vigueur\u00a0:<\/strong> Ces termes et conditions entrent en vigueur en janvier 2024 et peuvent \u00eatre mis \u00e0 jour ou modifi\u00e9s par M&#039;Angel Manovell \u00e0 sa discr\u00e9tion.<\/p>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-42e9779\" data-block-id=\"42e9779\"><style>.stk-42e9779{margin-bottom:0px !important}.stk-42e9779-column{--stk-column-gap:50px !important;row-gap:50px !important}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-42e9779-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a79a682\" data-v=\"4\" data-block-id=\"a79a682\"><style>.stk-a79a682-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important}@media screen and (min-width:690px) and (max-width:999px){.stk-a79a682{flex:var(--stk-flex-grow,1) 1 calc(50% - var(--stk-column-gap,0px) * 1 \/ 2 ) !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a79a682-container stk--no-background stk--no-padding\"><div class=\"has-text-align-center stk-block-content stk-inner-blocks stk-a79a682-inner-blocks\">\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-22bc0c3\" data-block-id=\"22bc0c3\"><style>.stk-22bc0c3{margin-bottom:20px !important}.stk-22bc0c3 .stk--svg-wrapper .stk--inner-svg svg:last-child{height:22px !important;width:22px !important}.stk-22bc0c3 .stk--svg-wrapper .stk--inner-svg svg:last-child,.stk-22bc0c3 .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g,path,rect,polygon,ellipse){fill:var(--theme-palette-color-8,#ffffff) !important}.stk-22bc0c3 .stk--svg-wrapper .stk--inner-svg{background-color:var(--theme-palette-color-4,#0a0500) !important;border-radius:50% !important;padding:20px !important}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><lineargradient id=\"linear-gradient-22bc0c3\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-22-bc-0-c-3-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-22-bc-0-c-3-color-2)\"><\/stop><\/lineargradient><\/defs><\/svg><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"map-marker-alt\" class=\"svg-inline--fa fa-map-marker-alt fa-w-12\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 384 512\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M172.268 501.67C26.97 291.031 0 269.413 0 192 0 85.961 85.961 0 192 0s192 85.961 192 192c0 77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z\"><\/path><\/svg><\/div><\/span><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-592ef48\" id=\"physical-address\" data-block-id=\"592ef48\"><style>.stk-592ef48{margin-bottom:15px !important}.stk-592ef48 .stk-block-heading__text{line-height:1.5em !important}<\/style><h5 class=\"stk-block-heading__text\">Adresse physique\u200b<\/h5><\/div>\n\n\n\n<p class=\"has-text-align-center\">Rue Burgos 1, 1er \u00e9tage gauche,<br>Bilbao, Espagne<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-1e0e313\" data-v=\"4\" data-block-id=\"1e0e313\"><style>.stk-1e0e313-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important}@media screen and (min-width:690px) and (max-width:999px){.stk-1e0e313{flex:var(--stk-flex-grow,1) 1 calc(50% - var(--stk-column-gap,0px) * 1 \/ 2 ) !important}}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-1e0e313-container stk--no-background stk--no-padding\"><div class=\"has-text-align-center stk-block-content stk-inner-blocks stk-1e0e313-inner-blocks\">\n<div class=\"wp-block-stackable-icon stk-block-icon stk-block stk-8d7463e\" data-block-id=\"8d7463e\"><style>.stk-8d7463e{margin-bottom:20px !important}.stk-8d7463e .stk--svg-wrapper .stk--inner-svg svg:last-child{height:22px !important;width:22px !important}.stk-8d7463e .stk--svg-wrapper .stk--inner-svg svg:last-child,.stk-8d7463e .stk--svg-wrapper .stk--inner-svg svg:last-child :is(g,path,rect,polygon,ellipse){fill:var(--theme-palette-color-8,#ffffff) !important}.stk-8d7463e .stk--svg-wrapper .stk--inner-svg{background-color:var(--theme-palette-color-4,#0a0500) !important;border-radius:50% !important;padding:20px !important}<\/style><span class=\"stk--svg-wrapper\"><div class=\"stk--inner-svg\"><svg style=\"height:0;width:0\"><defs><lineargradient id=\"linear-gradient-8d7463e\" x1=\"0\" x2=\"100%\" y1=\"0\" y2=\"0\"><stop offset=\"0%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-8-d-7463-e-color-1)\"><\/stop><stop offset=\"100%\" style=\"stop-opacity:1;stop-color:var(--linear-gradient-8-d-7463-e-color-2)\"><\/stop><\/lineargradient><\/defs><\/svg><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"clock\" class=\"svg-inline--fa fa-clock fa-w-16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\" width=\"32\" height=\"32\"><path fill=\"currentColor\" d=\"M256,8C119,8,8,119,8,256S119,504,256,504,504,393,504,256,393,8,256,8Zm92.49,313h0l-20,25a16,16,0,0,1-22.49,2.5h0l-67-49.72a40,40,0,0,1-15-31.23V112a16,16,0,0,1,16-16h32a16,16,0,0,1,16,16V256l58,42.5A16,16,0,0,1,348.49,321Z\"><\/path><\/svg><\/div><\/span><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-65958f7\" id=\"work-hours\" data-block-id=\"65958f7\"><style>.stk-65958f7{margin-bottom:15px !important}.stk-65958f7 .stk-block-heading__text{line-height:1.5em !important}<\/style><h5 class=\"stk-block-heading__text\">Heures de travail<\/h5><\/div>\n\n\n\n<p>Du lundi au vendredi : 9h \u2013 17h<br>Week-end : 10h \u2013 17h<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-d5bb11b\" data-v=\"4\" data-block-id=\"d5bb11b\"><style>.stk-d5bb11b-container{margin-top:0px !important;margin-right:0px !important;margin-bottom:0px !important;margin-left:0px !important}@media screen and (min-width:690px) and (max-width:999px){.stk-d5bb11b{flex:var(--stk-flex-grow,1) 1 calc(50% - 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